Contact information

At Decohive, we're dedicated to provide amiable, dependable, and prompt client service. Our staff is available to help whether you have a question about a product, need help placing an order, or need support with delivery or returns.

We strive to guarantee that every buying experience is seamless and hassle-free, and we strive to react to any customer inquiries as promptly as possible.

How to Get in Touch Customer Support

Contact Us

We’re here to help.

Whether you have a question about your order, our products, or anything else, our team is happy to assist. Get in touch and we’ll get back to you as soon as possible.

DECOHIVE LTD

Company Number: 17198315

Registered address: 68 Elmcroft Avenue, London, England, N9 7DN, United Kingdom

Opening Hours

Monday – Saturday
7:00 AM – 5:00 PM

Sunday
Closed

Our goal is to reply to every question within a day.We will reply as soon as we can on the following working day if you get in touch with us outside of office hours.

Our team can assist you with:

  • Details about the product and suggestions
  • Order tracking and status
  • Delivery-related questions
  • Refunds and returns
  • Requests for exchange
  • Items that are defective or damaged
  • Inquiries about billing and payment
  • Before Contacting Us

To help us resolve your enquiry as quickly as possible, please include:

  • Your entire name
  • If relevant, your order number
  • A succinct explanation of your inquiry
  • Images (if reporting a defective or broken item)
    Giving us this information will enable us to handle your request more quickly.

Get in Touch

Phone
+447400751397

Email
support@decohive.co.uk